Privacy & Security
Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices.
Information We Collect
This notice applies to all information collected or submitted on VIM.com website (hereby collectively known as “Site”). On some pages you can order products, make requests, and register to receive materials. The types of personal information collected at these pages may include, but are not limited to: Name, Address, Business Name, Business Address, Shipping Addresses, Billing Addresses, Email Address, Phone/Fax No., Credit/Debit Card Information, Tax ID No./Sellers Permit No.
The Way We Use Information
VIM.com is the sole owners of the information collected on this Site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. We use the information you provide about yourself when placing an order only to Complete, Verify and Ship that order. We do not share this information with third parties except to the extent necessary to process and complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties.
Orders
We request information from the user on our order form. A user must provide contact information (like name and shipping address) and financial information (like credit card number, billing address associated with the particular credit card, expiration date and security codes). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information may be used to get in touch with the user.
We may use an outside shipping company to ship orders, and a credit card processing company to bill users and purchasers for goods and services, as well as third party companies to assist with sales tax calculations for order, by state, and companies related to website maintenance and support. These companies do not have authorization from us to retain, share, store or use personally identifiable information for any secondary purpose.
We also share this information with our insurance companies, who assist us in verifying the legitimacy of your online purchase. They may contact you over the phone or email to verify the order with you.
Cookies and IP Address
Cookies may be used with our site. A cookie is a piece of data stored on the user’s hard drive containing information about the user. Usage of a cookie is in no way linked to any personally identifiable information while on our Site. Once the user closes their browser, the cookie simply terminates. For instance, by setting a cookie on our Site, the user would not have to log in a password more than once, thereby saving time while on our Site. If a user rejects the cookie, they may still use our Site. The only drawback to this is that the user will be limited in some areas of our Site. Cookies can also enable us to track and target the interests of our users to enhance the experience on our Site. Some of our business partners may use cookies on our Site (for example, advertisers); however, we have no access to or control over these cookies.
We use IP addresses to analyze trends, administer the Site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information. We may share aggregated demographic information with our partners and advertisers or suppliers. This is not linked to any personal information that can identify any individual person.
Sharing and Links
We may partner with other parties to provide specific services. When the user signs up for these services, we will share names or other contact information that is necessary for the third party to provide these services. These parties are not allowed to use personally identifiable information expect for the purposes of providing these services.
This Site may contain links to other sites. Please be aware that VIM.com is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our Site, to read the privacy statements of each and every Site that collects personally identifiable information. This privacy statement applies solely to information collected by this Site.
Subscriptions, Surveys, Contests, Promotions
If a user wishes to subscribe to updates on our new products and services, we ask for contact information such as name and email address.
From time-to-time our Site requests information from users via surveys, contests, or promotions. Participation in these surveys, contests or promotions is completely voluntary and the user therefore has a choice whether or not to disclose this information. Information requested may include contract information (such as name and address), and demographic information (such as zip code, age level). Survey information will be used for purposes of monitoring or improving the use and satisfaction of this Site.
In Summary
Finally, we never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Commitment to Data Security
To prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we use secured sockets layer (SSL) and other encryption technology to safeguard and secure the information we collect online. This Site takes every precaution to protect our users’ information. When users submit sensitive information via the Site, their information is protected both online and off-line.
Access
You can access all your personally identifiable information that we collect online and maintain by emailing us a request at customer services. We use this procedure to better safeguard your information. You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections.
